Overview
What is Brassring?
Brassring, formerly from IBM and part of the Kenexa Talent Acquisition Suite, and now sold by Infinite Computer Solutions, is an enterprise grade ATS and onboarding solution. It allows companies to find the right talent, track and manage candidates, and…
The best tool for the mutual growth of the employees and the company.
Needs an overhaul - Would not recommend
Hiring through Kenexa
Kenexa connects you with candidates quick and efficiently
Decent ATS for smaller companies
Kenexa just another one of the big dog ATS options that recruiters don't like
A steep learning curve post go live
Kenexa -A defective HR system
Honest and Straightfoward
Good for some but not all!
Kenexa? You Betcha!
The ins & outs of the Kenexa assessment
My company currently uses the behavioral MDP (Management Development Program) assessment to identify candidates for our training programs, …
Truly awful product, even worse support
Kenexa Rocks!
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Job Requisition Management (11)7.777%
- Job Search Site Posting (11)7.777%
- Company Website Posting (10)7.474%
- Customized Application Form (11)7.171%
Pricing
What is Brassring?
Brassring, formerly from IBM and part of the Kenexa Talent Acquisition Suite, and now sold by Infinite Computer Solutions, is an enterprise grade ATS and onboarding solution. It allows companies to find the right talent, track and manage candidates, and use candidate data to spot trends within the…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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23 people also want pricing
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SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.
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Features
Recruiting / ATS
Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.
- 7.7Job Requisition Management(11) Ratings
Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily
- 7.4Company Website Posting(10) Ratings
Software allows postings to be displayed on the company website
- 7.7Publish to Social Media(10) Ratings
Software provides ability to publish postings to social media sites
- 7.7Job Search Site Posting(11) Ratings
Software provides ability to publish postings to top job search sites
- 7.1Customized Application Form(11) Ratings
Application form for applicants allowing capture of required information
- 7.4Resume Management(10) Ratings
Software allows resumes to be uploaded in bulk, and for contact information to be parsed
- 7.1Duplicate Candidate Prevention(10) Ratings
Duplicate candidate prevention prevents candidates already in the system from being added
- 8.3Candidate Search(10) Ratings
Search capabilities allows candidates with certain attributes to be located
- 8.3Applicant Tracking(10) Ratings
Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance
- 7.1Collaboration(8) Ratings
Collaboration capabilities provide the ability to share notes and evaluations
- 7.4Task Creation and Delegation(6) Ratings
Task creation is the ability to create recruitment process tasks and assign them to others
- 7.7Email Templates(10) Ratings
Software allows creation of standard email templates for communication with candidates
- 7.4User Permissions(9) Ratings
User permissions allow you to decide which information is viewable or editable by others
- 7.7Notifications and Alerts(10) Ratings
Notifications and reminders inform you of tasks to be completed
- 7.1Reporting(10) Ratings
Standard reports on key recruiting metrics such as time-to-fill
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Brassring?
Brassring, formerly from IBM and part of the Kenexa Talent Acquisition Suite, and now sold by Infinite Computer Solutions, is an enterprise grade ATS and onboarding solution. It allows companies to find the right talent, track and manage candidates, and use candidate data to spot trends within the applicant pool.
Brassring offers candidate relationship management functionality for tracking candidate data and personalizing communication with each candidate. The suite also provides ATS capabilities via BrassRing, which enables automation for routine recruiting processes. It also includes cloud-based onboarding and candidate analytics intended to streamline candidate selection and hire-to-value timelines.
Brassring Competitors
Brassring Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(63)Attribute Ratings
Reviews
(1-14 of 14)- Best tool to move from one profile/technology to another within the organization
- Very user friendly
- Easily interact with the managers or higher profile people through this tool
- Tracker of the self growth
- We get the path to move into any new and trending technology
- We can find our interest in which we're suited well
- Sometimes, the process of hiring or moving from one team to another team takes too much time.
- Due to this huge time taking process sometimes rather [than] changing their role within the organization, [people] move to some other company.
Needs an overhaul - Would not recommend
- Applicant tracking
- Provides a number of ways to source for candidates
- Some customizable features, but there could be more
- The reporting features (data insight tool) need a massive upgrade. It is not user friendly, very slow, and clunky.
- It would be great to have more options to customize & add different pages/views.
- Having an integrated scheduling feature would be great, syncing up with an Outlook calendar.
- Kenexa has been trying to do a better job of understanding the client and candidate needs in the last 12 months but they still have room to improve in this area.
- With Kenexa's acquisition by IBM, the ticket and support process became more difficult.
- With resources like IBM behind Kenexa, I was hoping to see things move faster but updates to functionality have come at a slower pace than expected. When new features are added, they are not fully functional at launch e.g. mobile job search and mobile apply - they are communicating that both functionalities are ready however when working through the projects to turn on both, we have discovered a lot of limitations and functionality that have made us hesitant to go live with a less than great experience for our users.
- No one can clearly communicate the roadmaps for new features and enhancements - we often get conflicting information depending on who you talk to.
A steep learning curve post go live
- We can build/configure as required, to respond to both planned and ad-hoc business requirements.
- Global sparring and knowledge about global recruitment issues, which are not always ATS related.
- Customizable automations are fantastic
- A Client Services Consultant is pretty much required to navigate between bugs and the global support center. A Workbench trained administrator is invaluable.
- Once languages have been added to a requisition, it is not possible to remove them without rebuilding the req and sending it for approval again. Many defaults point to the system having been originally designed to for system users to only work within a single req language.
- Reported issues seem to too frequently end up in a loop between the 1st and 2nd level of support, or returned as being fixed, when it isn't.
- Too many bugs, especially following a release of a new functionality.
- The system is designed for all users to access the system, even though it may be sold as data can be accessed via emails. Out of system approvals and notifications are disappointing.
- Too many functionalities which would help usibility are only available to standard fields, which for the most part are unusable.
- Product releases are normally too far between and lacking functionalities which one would expect in 2014.
- The Internet Explorer version supported is always behind, by at least one version, if not two.
Good for some but not all!
- The system is intutive and easy for the recruiters to manager through reqs and candidates.
- The system has Gobal language capabilities.
- The sytem has integration posibilites with many different background vendors such as HireRight, and Talentwise.
- Kenexa does not integrate with other HCM's easily such as Workday.
- The support for Kenexa is not very good at all. It takes a long time to get tickets resolved and their tier one staff is not very knowledgeable.
- Their Social Source product was a waste of money. It is very time consuming for recruiters to manage.
Kenexa? You Betcha!
- Customization of communications being sent to candidates
- Onboarding experience for candidates
- Implementation teams are very responsive
- A desire to listen to what clients want/need next
- The current mobile application process isn't very sleek or "pretty"
- They tend to over promise on system capabilities
- There has been past issues with resolving issues/help desk tickets. This has improved overall but the weekend support is lacking
Kenexa is best suited for job postings, applying, and onboarding candidates.
Less suited for talent management.
Truly awful product, even worse support
- Data extraction - this is about the only area where Kenexa did fairly well. Although there weren't built-in tools to get very meaningful data within the system, you had many options to extract data in ways that would allow ingestion into other systems for processing and analysis.
- Almost everything - the system is clearly a legacy system that has been patched together over time and never really received the updates it needed to be competitive in a modern web environment. The recruiter experience is very poor, requiring tedious processes for even the most basic tasks. The job applicant experience is also very poor, unless you very heavily tweak the poor interfaces (and even then it's not possible to get it looking and working particularly well). The back-end administration is also quite painful and non-intuitive. The system is capable of doing some powerful things, but you really have to "trick" it into doing what you want. It doesn't appear to be designed with useful functionality in mind. Most of the solutions we implemented for were hacks that worked around silly limitations within the system.
- Support - really, really poor. We paid for a dedicated consultant, and would regularly go days without getting responses (much less resolutions) to our issues. We replaced the consultant after a few years of pain, and the new consultant wasn't much better. They are not responsive, not knowledgeable, and regularly dropped the ball. Even if the system was excellent, based on the quality of the support we paid to receive I could not recommend this company.
Functionality is fine, however the system is slow.
- It is easy to review the candidates within the requisition.
- Ease of use between users.
- When implemented the automatically generated offer letter is simple to use.
- The system is very slow.
- The reporting functions could be more clear.
- There are a lot of screens to move through to complete simple tasks.
2XBrassRing Review
- Implementation of a new product.
- Listening to current users design requests and suggestions.
- Willingness to set up meetings with multiple groups within the organization to find solutions to known issues.
- Roll out of new functionality.
- Testing new functionality prior to roll out.
- Communicating functionality changes to all clients, and providing complete documentation showing how to implement those changes without help from consultant.
Kenexa Review from a Recruiting Coordinator
- It is an easy transition from the Recruiting team to the HR team when it comes to onboarding new employees.
- Great for keeping track of candidates and organizing information by requisition numbers.
- Easy process for sending out offer letters.
- Can be very tedious when offer letters are filled out incorrectly, or need to be updated. There should be an easier tool to edit offer letters that need to be revised instead of plugging in all of the info again.
- I experienced a lot of glitches with the format of the offer letter. At times the formatting and fonts would be skewed when copy/pasting into Kenexa.
- "Moving a candidate through Kenexa" could be confusing for people who do not use all of the points (1st interview, 2nd interview, Manager review, etc). There should be a smoother process where you can jump from one status to the next easily.
- BrassRing did make it easy to create and post new jobs as well as unpost and close filled jobs.
- Kenexa 2x BrassRing is capable of running many useful reports for keeping track of candidate flow and overall recruitment progress.
- BrassRing's application system for candidates is prone to freezing and crashing in the middle of the application causing potential candidates to lose all progress. I filled out the application myself and witnessed these issues first hand, on top of several complaints I received via phone and email from candidates attempting to apply via the BrassRing service. Also, the Parsing system within the application is not capable of pulling any meaningful information out of text documents.
- Each user must be added to each job in order for that job, and the candidates in it, to show up in relevant searches. This becomes a problem when a new team member joins the account and needs access to all of the previous openings just so that they can find candidates already in the system. The account I was working on involved literally hundreds of new openings a month, meaning that any movement of personnel on or off the account would mean having to update potentially thousands of old positions just to allow them to be able to mine the ATS for candidates. I don't see any particular reason why someone with access to the system should have to be given access to each individual job. If a particular position needs to be kept confidential for whatever reason then that individual position should be able to be set to only show to authorized recruiters. The rest of the positions should automatically be searchable by anyone with appropriate access to the ATS to allow for basic level candidate mining and movement.
Kenexa- my personal expereince
- Kenexa allows Boolean key word search within a particular requisition so it makes sifting through a high number of applicants manageable and effective
- Kenexa can be tailored to meet individual business needs. During the time we’ve had Kenexa here I’ve used it in support of a few different business segments and for each the way the system was used to “position” candidate statuses have varied based on the individual need of the business. One example is when interviewing a high volume of applicants internationally, we were able to send qualified applicants through to the “event manager” and it would enable the candidate to select his/her interview date/time based on previously submitted options inputted by our Kenexa users.
- Kenexa allows one to customize and score questions for each open requisition that applicants complete as they apply. The system then sorts applicants according to the score of candidate answers allowing for easy sorting of top qualified candidates.
- When onboarding a new hire, Kenexa sends our new hire documents via a portal link to be submitted online by the candidate. The system is not easily compatible with Mac users and so it can complicate the candidate experience for many of our creative hires.
- I’ve experienced a high volume of system outages where I was not able access Kenexa. These outages have been resolved in some cases by a system restart, clearing my “cookies” and in the majority of cases, the Kenexa tech team had to make the fix on their end as more often the not the issue tended to be user wide. They are usually great about fixing bugs in a timely fashion but there have been instances where I’ve been blocked out for a few hours.
- In my ideal ATS, a system should be able to compose and edit offer letters with the click of a button. Unfortunately there is much manual entry needed to generate offer letters in Kenexa, and once completed, it is no possible to edit. For example, if a new hire’s start date changed we have to create an completely new offer letter, we cannot go in and just make the minor adjustment.
2. Can the system be customized to unique individual business needs?
Is Kenexa 2XB the Right ATS for Your Recruitment Team?
- 2XB is SaaS and it is up and running most of the time. Performance is usually good and there is only very minimal downtime.
- 2XB allows corporate recruiters to work the way they want to work. It provides a clear snapshot of everything on the recruiter's "desk": what there is to do now, what there is to do later, and what can be ignored.
- 2XB can handle companies/organizations of various sizes including the very largest and handles multi-site, multi-countries well.
- The GUI has undergone several major revisions since I first used it in '03. It is far from Windows compliant. As the market transitions away from pure Windows compliance, now is the time to redesign and bring the UI up-to-date.
- Reporting is very poor. A redesign of the reporting engine to use modern technologies is needed.
- There is little that the user can do to customize their experience other than moving columns around, adding and deleting columns, and rearranging the landing page. This should be addressed when architecting the new UI.
- The implementation of 2XB that I use has no social media integration that I'm aware of. However, Kenexa has announced Release 13: Social media integration and mobile functionality are at the top of the holiday wish list of recruiters this year. Just in time for the holidays, we’re excited to roll out Release 13 of Kenexa 2x BrassRing. Highlights of the release include expanded functionality for social, mobile, on-demand video interviewing, SMS/Text Messaging, user interface advances and candidate relationship management. No idea if that's vaporware or not but at least they are headed in the right direction.
Kenexa is worth considering.
- Candidate View includes the resume which allows for quick decision making on suitability of candidate.
- The reports generated from Kenexa worked well and easy enough to configure.
- The flow to the careers page was simple.
- Posting to external sites was easy to do.
- The version we had did not include social network sharing and that would have been nice.
- The version we used didn't support .docx or .pdf but I'm sure that has changed now.
- Some functionality, like template creation, needed engineering customization and would have been nice to do ourselves.
- Workflow jump to the next step would have been a nice feature.